Welcome to Windstream's ePortal

This ePortal provides access to Windstream’s Help Desk and Network Operations Center (NOC) monitoring and analysis tools and metrics. The Windstream NOC is staffed 7 days a week, 24 hours a day, 365 days per year. You are encouraged to use this site to monitor the status of your site. Please report any issues directly to the NOC.

Site Features

Windstream's ePortal affords users the opportunity to:

  • Review/search Service Requests (open and closed)
  • Access live monitoring reports for managed devices
  • View call statistics
  • View your site documentation

We welcome your feedback. If you see something that is not working to your satisfaction - or - don't see something that would be useful please contact your Account Manager.